FAQ

General Questions

What is GDEX.pro?

GDEX.pro is a comprehensive cryptocurrency platform that combines multiple essential tools for crypto traders and enthusiasts, including token discovery, portfolio management, copy trading, cross-chain transfers, and market visualization tools.

Is GDEX.pro suitable for beginners?

Yes, GDEX.pro is designed to be accessible for both beginners and experienced traders. The platform offers intuitive interfaces, Web3Auth integration for simplified login, and comprehensive documentation to help new users get started.

Which blockchains does GDEX.pro support?

GDEX.pro currently supports Solana and Ethereum blockchains, with the Bridge feature allowing transfers between these networks. Support for additional blockchains may be added in the future.

Is GDEX.pro available on mobile devices?

GDEX.pro is designed with responsive interfaces that work on both desktop and mobile devices, allowing you to access your portfolio and trading features on the go.

Account Questions

Do I need to create an account to use GDEX.pro?

GDEX.pro uses Web3 authentication, so you don't need to create a traditional username and password. Instead, you connect using your cryptocurrency wallet or Web3Auth.

How do I connect my wallet to GDEX.pro?

Click the "Connect Wallet" button in the top-right corner of the interface, then select your preferred connection method (Web3Auth, EVM wallet, or Sui wallet) and follow the prompts to complete the connection.

Can I use multiple wallets with GDEX.pro?

Yes, you can connect different wallets to GDEX.pro, though only one can be active at a time. To switch wallets, disconnect your current wallet and then connect the new one.

What happens if I lose access to my wallet?

If you're using Web3Auth, you can recover access through your authentication method. If you're using a cryptocurrency wallet, you'll need to follow that wallet's recovery procedures using your seed phrase or other recovery methods.

Trading Questions

How does Copy Trading work on GDEX.pro?

Copy Trading allows you to automatically replicate the trading strategies of successful traders on the platform. You select a trader to copy, allocate funds, and the system automatically executes trades matching their actions proportional to your allocation.

Are there fees for using GDEX.pro?

GDEX.pro may charge fees for certain transactions, such as trades or cross-chain transfers. These fees will be displayed before you confirm any transaction.

How do I buy cryptocurrency on GDEX.pro?

You can buy cryptocurrency on GDEX.pro using Apple Pay or other supported payment methods. Navigate to the purchasing section, select the cryptocurrency you wish to buy, enter the amount, choose your payment method, and confirm the transaction.

What is the Quick Buy feature?

Quick Buy allows you to quickly purchase tokens directly from the Discovery or Memescope interfaces without navigating to a separate trading page. Enable Quick Buy, select an amount, and click the Quick Buy button next to your chosen token.

Technical Questions

What is the Bridge feature used for?

The Bridge feature allows you to exchange cryptocurrencies across different blockchains, such as transferring assets between Solana and Ethereum networks.

How does Web3Auth integration work?

Web3Auth allows you to log in to GDEX.pro using familiar methods like social logins or email while maintaining control of your crypto assets. It simplifies the onboarding process for new users while ensuring security.

Can I use Apple Pay to buy cryptocurrency?

Yes, GDEX.pro supports Apple Pay for purchasing cryptocurrency, providing a familiar and convenient payment method for users with Apple devices.

What should I do if a transaction is pending?

Pending transactions are normal, especially during periods of high network congestion. You can check the status of your transaction in your wallet or on a blockchain explorer. If a transaction remains pending for an extended period, contact support for assistance.

How secure is GDEX.pro?

GDEX.pro implements various security measures to protect user assets and data. The platform uses non-custodial wallets, meaning you maintain control of your private keys. Additionally, integrations like Web3Auth and Apple Pay incorporate their own security protocols.

What should I do if I encounter an error?

If you encounter an error while using GDEX.pro, try refreshing the page or reconnecting your wallet. If the issue persists, check the Troubleshooting section of this documentation or contact support for assistance.